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My Spectrum

You’re on the move and so are we! Download the new My Spectrum App, now including Spectrum Mobile services.

Enroll in Auto Pay: Never miss a billing due date. My Spectrum for iPhone is a utilities app specially designed to be fully-featured productivity app.

Download App
You’re on the move and so are we! Download the new My Spectrum App, now including Spectrum Mobile services.

We’ve made it even easier for you to sign in and manage your Spectrum account all in one place with My Spectrum App.

Pay Your Spectrum Bill
• Pay your bill for Spectrum Mobile, Internet, TV and Home Phone.
• Enroll in Auto Pay: Never miss a billing due date.
• Schedule one-time payments: Control how and when your Spectrum payment is sent.
• Set notifications: We’ll let you know when your payment is due.
• Enroll in paperless billing.
• Find statements: Review previous billing statements and history.

Stay Connected
• Find out when outages are fixed.
• Troubleshoot your WiFi and internet connections.
• Upgrade to Advanced WiFi and extend your internet reach across your home or business.
• Find your nearest Spectrum Store.
• Connect to Spectrum WiFi access points nationwide.

Get Simplified Support
• Chat with Spectrum customer service and get help anytime, anywhere Schedule appointments and track your technician in the app.
• Add household members and manage their access.
• Check and manage Spectrum Mobile data usage and plans.
• Instead of calling, find quick answers with in-app support.

Download to Upgrade
• Get discounts and offers in the app.
• Add Spectrum Mobile or upgrade your Spectrum TV and Internet services in the app.
• Be the first to know about Spectrum's latest products and services.

Tell Us What You Think
• Share feedback about your app experience—we read every comment.
• We love suggestions about the My Spectrum App—we use customer feedback when we plan our

Discover Our Other Apps
• Spectrum TV: Stream movie and TV favorites right from your phone.
• Spectrum Sports: Never miss a game when you’re on the go.
• Spectrum News: Local news, weather, events and more.
• Spectrum Enterprise: For when your office means business.

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My Spectrum Walkthrough video reviews

1. My Spectrum App

2. Spectrum App Not Working: How to Fix Spectrum App Not Working (iOS)

Is it good?

Charter Communications Operating, LLC has put efforts and engineered a sophisticated app. What makes it successful? It is very easy to use for such a solid utilities app with built-in features. Well, as a top-performing app with an overall rating of 4.75 I can only add what people who have tried it are saying.

I love that Spectrum allows paperless billing, which helps me to cut down on the amount of mail I deal with. As for payment (this is just my opinion), but when it comes to automatic charges? The only recommendation that I have is that I wish the app had a way to charge my account to my Apple Pay, or any other form of express payment option (outside of manual payment credential entry). I initially had my internet installed about four months ago. I was disappointed at first that the technician that came to set up my internet didn’t set it up correctly the first time. Prompting me to set it up manually myself with a technical assistance representative over the phone. They ended up crediting my account for the mishap, so my grievances with that were indeed consoled. Over all I’m actually happy with the service and the level of accountability, and customer service they provide. Every time my internet goes out randomly, I go into the app and it notifies me of an outage in my area, followed by a phone call or text when the service has been restored. I’m relatively new with using this service, but so for I’m impressed. So far I give a five star rating!
I’m not sure why but I’ve had spectrum this and internet services for quite some time, and due to that I’ve had the spectrum mobile app downloaded on my phone to easily pay my monthly bill. I do understand that there are times when the mobile app can not be accessed due to maintenance and so when that issue occurs I go to the website to pay my bill or I just wait until the app development team has finished maintenance on the mobile app. But for some 2 months now when I log in to the app it tells me my account information is not up to date and needs to be updated requesting that I sign out and sign back in in order to update it which I’ve done several times. It doesn’t tell me what my current statement is, or show me any of my past statements. I have gone to the website to look several times to see if it’s just a glitch/bug with the app and it does the same thing. I’ve also tried numerous times to “update” my information on the website and app as well but it just tells me over and over that there was an error with my request. I’ve un-installed and re-installed the application several times. But the problem still persists.

Download My Spectrum free for iPhone and iPad

In order to download IPA files follow these steps.

Step 1: Download the Apple Configurator 2 app to your Mac.

Note that you will need to have macOS 10.15.6 installed.

Step 2: Log in to Your Apple Account.

Now you have to connect Your iPhone to your Mac via USB cable and select the destination folder.

Step 3: Download the My Spectrum IPA File.

Now you can access the desired IPA file in the destination folder.

Download from the App Store