Shake Shack
Order ahead and cut the line
¢ DELIVERY Shake Shack for iPhone is a food app specially designed to be fully-featured drink app.
iPhone Screenshots
Whenever you’re craving really, really good ingredients (always), getting your Shake Shack fix is easier than ever on the app—from delivery to curbside pickup. Plus, enjoy sweet features like early access to new items, exclusive collabs, and way more.
SHAKE SHACK APP FEATURES:
SKIP THE LINE
o Order ahead from wherever
o Choose your pickup time + pickup type
o Fast reordering + save your favorites
o Customize your meal + allergy preferences
o Apple Pay + more
99¢ DELIVERY
o In-app delivery for just 99¢
o Track your food in real time
o Customize your drop-off preferences
EXCLUSIVE TREATS
o App-only offers
o Early access to new items + collabs
o Exclusive regional + seasonal items
o First to hear about all new items
Follow us on Instagram, Twitter, and Facebook for all the latest Shake Shack news: @shakeshack
Shake Shack Walkthrough video reviews 1. Shake Shack App Tutorial
2. Order from Shake Shack’s high-tech self-service ordering kiosk #burger #foodorder #shakeshack
Is it good?
Shake Shack Inc. has put efforts and engineered a sophisticated order app. What makes it successful? It is very easy to use for such a solid food app with built-in ahead features. Well, as a top-performing app with an overall rating of 4.82 I can only add what people who have tried it are saying.
Today we ordered a meal from the app. The app says order placed and should be ready in 13 min. We drove to the store within 13 min and waited until the message reminder came telling us the order was ready. Went to the store, nothing's ready for us. Waited and waited for 30 min and finally realized there must be something wrong with our order. Checked with store staff, their system has no information regarding our order ID. Checked store address and payment of our order from the app, everything looks normal. The store was nice enough to make us the meal we ordered but the time we thought we could save by ordering ahead with the app was no more, plus another 30 min wasted. We were starving too. You can tell how unhappy we were.
Taking a guess here about the issue. When we were placing the order we were in a mall's parking garage which could have had poor reception. So your app might have sent the request when we placed the order but your backend never received it, and yet for a "better user experience" your app won't let user wait for backend response on order confirmation so it just shows "order placed" hoping the order information would get through in a bit. But in a case like this where our order got lost in the cloud or something, shouldn't there be a system that checks order status every few minutes and let customer know their order has a problem so that they wouldn't have to waste half an hour just to find out their patron was never appreciated
Everyone is pretty familiar with Shake Shack's high-quality, delicious burgers, fries, chicken sandwiches and shakes. That's 4-5 stars, right there.
But this place is exceptional - during the quarantine they fed the neighborhood with charm and grace... the food is ALWAYS piping hot, with fresh burgers and crispy fries... order on their mobile app to pick-up food within 10-15 minutes, PRECISELY when promised. There is nice outside seating available, too.
The Assistant GM, Felipe Braun, is exceptional in his treatment of customers and delivering outstanding customer service. He does the little things like asking EVERY customer if they need extra napkins, condiments, etc.
The company should consider promoting him to a corporate-level job where he helps train and enable the staff in newly opened locations on how the job is done right!
Thanks again for feeding us delicious comfort food during the most uncomfortable period in recent history!
Download Shake Shack free for iPhone and iPad
In order to download IPA files follow these steps.
Step 1: Download the Apple Configurator 2 app to your Mac.
Note that you will need to have macOS 10.15.6 installed.
Step 2: Log in to Your Apple Account.
Now you have to connect Your iPhone to your Mac via USB cable and select the destination folder.
Step 3: Download the Shake Shack IPA File.
Now you can access the desired IPA file in the destination folder.
Download from the App Store
Is it good?
Shake Shack Inc. has put efforts and engineered a sophisticated order app. What makes it successful? It is very easy to use for such a solid food app with built-in ahead features. Well, as a top-performing app with an overall rating of 4.82 I can only add what people who have tried it are saying.
Today we ordered a meal from the app. The app says order placed and should be ready in 13 min. We drove to the store within 13 min and waited until the message reminder came telling us the order was ready. Went to the store, nothing's ready for us. Waited and waited for 30 min and finally realized there must be something wrong with our order. Checked with store staff, their system has no information regarding our order ID. Checked store address and payment of our order from the app, everything looks normal. The store was nice enough to make us the meal we ordered but the time we thought we could save by ordering ahead with the app was no more, plus another 30 min wasted. We were starving too. You can tell how unhappy we were. Taking a guess here about the issue. When we were placing the order we were in a mall's parking garage which could have had poor reception. So your app might have sent the request when we placed the order but your backend never received it, and yet for a "better user experience" your app won't let user wait for backend response on order confirmation so it just shows "order placed" hoping the order information would get through in a bit. But in a case like this where our order got lost in the cloud or something, shouldn't there be a system that checks order status every few minutes and let customer know their order has a problem so that they wouldn't have to waste half an hour just to find out their patron was never appreciated
Everyone is pretty familiar with Shake Shack's high-quality, delicious burgers, fries, chicken sandwiches and shakes. That's 4-5 stars, right there. But this place is exceptional - during the quarantine they fed the neighborhood with charm and grace... the food is ALWAYS piping hot, with fresh burgers and crispy fries... order on their mobile app to pick-up food within 10-15 minutes, PRECISELY when promised. There is nice outside seating available, too. The Assistant GM, Felipe Braun, is exceptional in his treatment of customers and delivering outstanding customer service. He does the little things like asking EVERY customer if they need extra napkins, condiments, etc. The company should consider promoting him to a corporate-level job where he helps train and enable the staff in newly opened locations on how the job is done right! Thanks again for feeding us delicious comfort food during the most uncomfortable period in recent history!
Download Shake Shack free for iPhone and iPad
In order to download IPA files follow these steps.
Step 1: Download the Apple Configurator 2 app to your Mac.
Note that you will need to have macOS 10.15.6 installed.
Step 2: Log in to Your Apple Account.
Now you have to connect Your iPhone to your Mac via USB cable and select the destination folder.
Step 3: Download the Shake Shack IPA File.
Now you can access the desired IPA file in the destination folder.
Download from the App Store